Improve your website or app with usabilty testing

In only five days

In a usabilty test we observe how people from your target demographic perform typical tasks. This is how we gain insight into the user experience of your visitors.

  • You will understand what your users like, understand and what causes confusion
  • You will get concrete suggestions on how to improve your website or app
  • You will only make the necessary investments in features your users want and need
  • Your users will find it easier to use your website or app and will return

How we conduct an usability test

1

Defining scope

This is where we will get to know each other and talk about the scope of the project. We define what is going to be tested for example.

  • The experience of a specific flow
  • design of a certain page
  • general user experience

2

Conducting usability test

Once your study is defined, we set up a moderated test with our specially developed software. Here the users will try to carry out some pre-defined scenarios. A moderator will be present during the test to observe and if necessary ask further questions to clarify certain behaviour. Or we can simply launch remote tests.

3

Analyse & recommend

Based on the objectives of your study, our UX team can deliver easy-to-understand charts and actionable recommendations for you to present to your stakeholders.

Real insights from real users, done in 5 days

We deliver a full report of our findings:

  • Our observations during the test with quotes from users
  • The pain points the user experienced
  • Our recommendations on how to resolve the pain points
  • A meeting with us to go over the report

Want a usability test?

Our UX expert Michael will contact you shortly to identify if we can help you address your digital needs and opportunities

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